Building products, systems, and infrastructure

> IT Infrastructure | Cloud | Security | Software

Jorge Aguilera

IT Support Technician | Systems Administrator | Network Administrator

I build dependable systems, secure networks, and cloud infrastructure that keep people productive and businesses moving.

19+

Core technologies

5

Featured labs

6+

Certifications

/01

About

Technical depth with a service-first mindset.

I connect support, infrastructure, networking, and security so technology works as one dependable system.

I'm an IT professional focused on making complex environments secure, understandable, and reliable.

My work spans end-user support, Windows and Linux administration, cloud infrastructure, identity, and Cisco networking. I bring the same method to every challenge: understand the impact, isolate the cause, communicate clearly, and build a fix that lasts.

United States | Open to opportunitiesRemote / Hybrid / On-site

Operating principles

01

Solve the root cause, not only the symptom.

02

Automate work that should be repeatable.

03

Design access around least privilege.

04

Document systems so teams can move faster.

/02

Capabilities

A practical stack for modern IT operations.

From the service desk to the cloud edge, these are the technologies I use to support, secure, and automate infrastructure.

Cloud & DevOps

01
AWS EC2DockerLoad BalancersREST APIsGitHub

Systems & Identity

02
LinuxActive DirectoryMicrosoft 365Entra IDPowerShell

Networking & Security

03
DNSDHCPVLANsOSPFZero Trust

Automation & Support

04
PythonJiraZendeskTroubleshootingDocumentation
/03

Featured projects

Infrastructure built to be tested, understood, and trusted.

Hands-on projects that turn core IT concepts into working systems, automation, and production-minded architecture.

/01

Live iOS Application

ShotForge

Production infrastructure for a live iOS application, engineered for resilient delivery, secure service communication, and operational clarity.

System components

Live iOS AppAWS EC2DockerREST APIsLoad BalancingZero Trust
Live iOS appPublic case study unavailable
/02

Closed-Access Application

GigTracker

A closed-access workforce tracking platform built around an API-driven architecture, reliable data flow, and practical cloud integrations.

System components

API ArchitectureCloud IntegrationsWorkforce Operations
Closed accessPrivate product overview only
/03

Automation

Network Automation Lab

A cloud-hosted Cisco virtual lab that uses Python and Netmiko to turn backups, VLAN changes, and audits into safe, repeatable workflows.

System components

PythonNetmikoCisco CMLVLAN Deployment
/04

Systems Administration

Active Directory Enterprise Lab

A virtual Windows Server domain lab for identity lifecycle management, OU design, Group Policy baselines, DNS/DHCP planning, and hardening audits.

System components

Windows ServerActive DirectoryDNS / DHCPGroup PolicyHardening
/05

Network Engineering

Cisco Networking Portfolio

A virtual Cisco routing and switching portfolio focused on VLANs, OSPF, ACLs, NAT, DHCP/DNS validation, and systematic troubleshooting.

System components

VLANsOSPFACLsNATDHCP / DNS
/06

Cloud Infrastructure

AWS Docker Cloud Lab

A cloud infrastructure lab for EC2, Docker, Nginx load balancing, health checks, security groups, and safe teardown planning.

System components

AWS EC2DockerNginxCloudFormationSecurity Groups
/07

Identity Security

M365 / Entra Zero Trust Lab

A Microsoft 365 and Entra ID lab plan for Conditional Access, MFA, report-only rollout, legacy auth blocking, and sign-in log review.

System components

Microsoft 365Entra IDMFAConditional AccessZero Trust
/04

Certifications

Validated knowledge. Continuous growth.

Industry credentials across networking, security, support, and process improvement, with the next milestone already in progress.

CCNA

Cisco

Security+

CompTIA

Network+

CompTIA

Google IT Support

Google

Lean Six Sigma

Green Belt

Lean Six Sigma

Yellow Belt

CCNP

Cisco

/05

Experience

Built around reliability, security, and clear ownership.

The through-line in my work is simple: make technology easier to operate, easier to support, and harder to break.

Service Delivery

IT Support & End-User Operations

Calm, structured technical support that resolves the immediate issue while improving the system behind it.

  • Endpoint, application, and account troubleshooting
  • Ticket ownership across Jira and Zendesk workflows
  • Clear user communication and technical documentation
Core Infrastructure

Systems & Identity Administration

Secure, maintainable administration across Windows, Linux, cloud productivity, and identity environments.

  • Active Directory, Microsoft 365, and Entra ID administration
  • DNS, DHCP, Group Policy, and access management
  • PowerShell automation and repeatable operating procedures
Infrastructure

Network & Cloud Engineering

Practical infrastructure work grounded in availability, observability, and least-privilege access.

  • Cisco routing, switching, VLAN, OSPF, and ACL design
  • AWS EC2, Docker, API, and load balancer operations
  • Network automation, backups, and incident troubleshooting
Open channel

Let's connect

Turning ideas into real products.

I build software, automation systems, infrastructure projects, and practical tools that solve real problems. If you want to talk tech, products, infrastructure, or collaboration, reach out.

United States | Open to opportunities